Meta has held $1.74 million in “Pending” since 7 July 2026. Wires we sent three weeks later already cleared.
We are a Meta Business Partner agency. Meta’s own billing page lists these transfers as received. Meta has confirmed in writing that it has all of our money. None of it has been applied to a single invoice.
Meta’s own billing page
| Date received | Amount | Method | Status |
|---|---|---|---|
| 6 Jul 2026 | $300,000.00 | Wire Transfer | Partially complete |
| 7 Jul 2026 | $300,000.00 | Wire Transfer | Pending |
| 15 Jul 2026 | $300,000.00 | Wire Transfer | Pending |
| 17 Jul 2026 | $400,000.00 | Wire Transfer | Pending |
| 22 Jul 2026 | $440,000.00 | Wire Transfer | Pending |
| 27 Jul 2026 | $300,000.00 | Wire Transfer | Pending |
| 30 Jul 2026 | $200,000.00 | Wire Transfer | Complete |
| 31 Jul 2026 | $100,000.00 | Wire Transfer | Complete |
| Pending total | $1,740,000.00 |
The two most recent transfers cleared. The five older ones did not. Same account, same method, same bank. A processing backlog would have cleared 7 July before it cleared 31 July, so whatever holds this money is not a backlog.
What Meta told us
“We would like to inform you that we have received all the payments. Our internal team is currently working on the pending credit reinstatement request. Once it is approved, your account will be activated.”
Meta Collections, 7 August 2026
Every team has acknowledged it. No team owns it.
Meta agrees the money arrived. Meta agrees the request exists. Meta agrees the blocker is inside Meta. Six weeks on, no one at Meta will say who decides.
Dozens of support tickets, emails to Accounts Receivable since 31 July, LinkedIn messages, partner outreach, finance confirmations, payment confirmations. Each channel confirms the problem and forwards it. None of them returns a decision, a timeline, or a name.
Meta removed our direct account representatives in June. What replaced them is a form that answers with a 24-hour promise and nothing after it.
What we are asking for
One person at Meta with the authority to apply money Meta already holds.
A senior owner in Finance, Monthly Invoicing, or Payments who can make the decision rather than route it onward.
We prepaid against our invoices, which is why Meta bills us $1,515,071.50 while sitting on $1,740,000 of ours. We have asked for no credit line increase at any point, and every invoice we hold is undisputed. Meanwhile the campaigns this money was meant to run are stopped, and that costs roughly $5,000 in profit every day.
Why this is public
The oldest transfer has been sitting in Pending for 44 days. Our emails have gone unanswered since 31 July. The private channels confirmed the problem and then stopped moving it.
Every figure and date on this page comes from Meta’s own billing records and Meta’s own written replies. The screenshots are unedited except where we removed our business name, payment IDs, case references, and the email addresses of individual people.